Virtual consultation pricing
Virtual consultation: $45 for 30 minutes, $80 for 60 minutes. Both by video call, with a recording available on request.
30-Minute Session
$45 for 30 minutes
One focused concern, discussed face to face by video call.
A product routine built around your shampoo, conditioner and treatment.
A written list of everything we agreed, sent after the call.
60-Minute Session
$80 for 60 minutes
A full hair, skin and nail audit from root to fingertip.
A colour-safe routine and a seasonal swap plan for the months ahead.
Two follow-up emails so you are never left guessing.
Consultation fee credited toward any product order over $75. Free shipping on US orders over $60.
How booking works
1
Pick and pay
Choose a length and a time slot, then pay online.
2
Fill the questionnaire
Tell us your current products, water type, colour history and add daylight photos.
3
The call
Monique reviews your hair, skin and nails on camera and builds your routine live.
4
Your plan
Within two business days you get a written plan and a ready-to-order Redken product list with your credit applied.
Founder and stylist: Monique Hart, 18 years behind the chair. Consultation fee credited toward any product order over $75.
Questions before ordering
How fast do orders ship?
Every order is packed within one business day of purchase. Once it leaves our shelf, expect two to five days in transit. Free shipping applies to all US orders over $60, so larger routines arrive without a delivery fee.
Can I return an opened product?
Unopened products can be returned within 30 days of delivery. An opened product is accepted back only if your scalp or hair had an irritated reaction to it, so please tell us what happened and we will sort it out.
Are your Redken products genuine?
Yes. We have been an authorized Redken retailer since 2016. Everything is bought direct, carries its batch code and is never diverted from another channel, so what arrives at your door is exactly what the brand made.
What happens if I miss my consultation?
You can reschedule once at no charge, as long as you let us know at least 24 hours before your booked time. After that one free change, a new session would need to be booked and paid for again.
Do I need to buy products after a consultation?
No. Your personalised plan is yours to keep either way, and you are free to shop anywhere. If you do order from us, the consultation fee can be credited toward your purchase.
How does the consultation credit work?
A virtual consultation costs $45 for 30 minutes or $80 for 60 minutes. The fee is credited toward any product order over $75, so the session effectively pays for itself when you buy your plan.
Can you help with scalp, skin and nails too?
Yes. Our routines cover all three, because scalp health, skin and nails often connect with the condition of your hair. Mention any concerns when you book and we will build them into your plan.
Do you ship outside the US?
For now we ship within the United States only. We would like to reach more countries in future, but today every order, including consultation product plans, must have a US delivery address.
Authorized Redken retailer since 2016. Still wondering about something? Send us a note and we will answer personally.
Get In Touch
Email replies within one business day.
Studio hours: Tuesday to Saturday, 10am–6pm Central. Houston, Texas, online orders only.
Founder and stylist: Monique Hart, 18 years behind the chair.
New styling posts published every Tuesday.